Pure is committed to making PureAtlanta.com usable by everyone, including people with disabilities. We want every customer to be able to browse our designers, shop new arrivals, and check out with ease.
Our goal
We are working to make our website conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people who are blind or have low vision, are deaf or hard of hearing, have limited movement, or have cognitive disabilities.
What we are doing
- Adding descriptive text to product images so they can be read by screen readers.
- Improving keyboard navigation across menus, product pages, and checkout.
- Reviewing color contrast, text size, and page structure for readability.
- Reviewing our site regularly and fixing issues as we find them.
Need help or have feedback?
If any part of our website is difficult to use, please let us know. Our team will help you find products, answer questions about sizing or availability, and place your order by phone or email.
- Phone: (404) 841-3466. Our team answers the phone every day, 10 a.m. to 1 p.m. ET.
- Email: cs@pureatlanta.com
- In person: visit Pure at Lenox Square in Atlanta or the Houston Galleria
When you contact us, please tell us the web page address and describe the problem. We aim to respond within two business days.
This statement was last updated on September 25, 2026.
